Shipping / Return Policies
Shipping
For an item not in stock...
Please allow 4 to 6 weeks for production, as each piece is handmade to order right here in our studio, with additional shipping time determined from below.
Domestic |
Standard within US in 3-6 business days- Free
Priority Express within US 1 to 2 business days- $22
All domestic shipping by USPS priority or registered mail.
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International¹ |
Flat Rate Priority International 6-12 business days- $75
Priority Mail Express International 3-6 business days- $100
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In-Store Pickup |
Pick up at our Williamsburg studio, located at 243 Grand St, Brooklyn, NY. For in-store pickup, select this option at checkout. |
If you wish to expedite the order please contact us at info@fitzgeraldjewelry.com.
¹Duties and taxes are determined by the customs agency within the destination country and although charges are not always incurred assessment is based on the value of goods shipped and is the responsibility of the recipient. These fees are usually collected at time of delivery.
Returns + Exchanges
Purchases (excluding custom orders) can be exchanged for a store credit within 14 days of purchase. Returns are case by case and will be charged 25% restocking fee.
Jewelry must be in the original condition which it was sent out. Jewelry should be returned to us by trackable mail and include a return address as we are not responsible for lost packages.
All international, sale, special, resized, and custom orders are final sale.
We will undertake all repairs on a case by case basis. Some fees may be incurred in repair of jewelry.
